Mediation Techniques and Their Impact on Conflict Resolution Processes

This exam covers various mediation techniques that facilitate effective conflict resolution. Emphasis will be placed on the principles of mediation, mediator roles, and the processes that govern the mediation journey.

Mediation techniques hold significant relevance across communities, organizations, and legal frameworks, contributing to enhanced conflict management practices. Learning these techniques empowers individuals to address disputes constructively.

Participants will demonstrate their understanding of mediation's core tenets, describe various mediation models, and evaluate the effectiveness of these methods in verbal scenarios presented during the exam.

Engagement in role-playing or simulated mediation scenarios may occur, challenging participants to apply their theoretical knowledge in decision-making processes.